Support
How the money, the games and your account work, in plain words. If the answer is not here, the assistant can look at your own account, and staff are a message away.
Deposits and withdrawals
Your account
- Your 12 wordsAn instant account is opened by 12 words shown once. They are the only way back in unless you attach an email.
- Two-factor codes and your devicesAdd an authenticator app so a code is needed to sign in and to withdraw, and see every device that is signed in.
- Verification levels and limitsThere are four levels. Each raises the amount you can withdraw in a day.