Terms of service

You must be at least 18, or the age of majority where you live if that is higher, and online gambling must be legal for you where you are. You confirm both each time you create an account. We block sign-up and real-money play from territories where we are not permitted to operate.

One person, one account. An instant account is controlled by its 12-word phrase: whoever holds the words controls the account, and we cannot reset them. Attaching an email and password gives you a second way in and a way to recover.

You are responsible for keeping your phrase, password and devices secure. Tell us immediately if you believe someone else has access.

Your deposit address is a permanent label for your account, not a wallet you hold. Deposits are swept to our custody automatically. A deposit is credited after the confirmations published for its network, and, for phrase-derived addresses, after the sweep has confirmed.

Send only the listed assets on the listed networks. Assets sent on an unsupported network may be unrecoverable.

Every withdrawal is reviewed by a person before it is sent. When you request one, the amount leaves your available balance immediately and is held; held funds cannot be wagered. You can cancel while the request is pending review.

If a withdrawal is rejected or fails to broadcast, the full amount returns to your available balance and you are told why. Your current verification level and limits are shown in the cashier before you request anything.

The return to player and house edge of every game are printed on its card and its page. Results of our own games are provably fair and can be verified by you. A bet is settled the instant its result is known, in the same database transaction that records it.

A bet that would exceed a limit, the maximum payout, or an active bonus’s maximum bet is rejected when you place it. We do not accept a bet and void it later for those reasons.

A case lists every prize it can give, each with its value and its chance, and prints the share of its price it returns on average. Opening a case, betting on Roll and entering a battle are bets like any other: your limits, breaks and exclusions apply to them.

A prize is credited at its listed value, in the coin you opened the case with, the moment it is pulled. It is kept for you as an item in your inventory, held at exactly that amount. You can sell an item at any time for the amount it is held at: it is paid to your balance at once, with no fee, and selling is not a bet, so it is open during a break or an exclusion too. If you would rather not keep items, set prizes to be paid straight to your balance. While a bonus is active in a coin, prizes in that coin are paid to the balance and not kept. Prizes are not shipped or exchanged for goods: what you hold is the value.

An item is held at an amount of the coin it was won in, not at a dollar figure. If that coin's price moves, the item's dollar value moves with it, exactly as your balance would.

An upgrade is a bet. You stake items you hold and choose a multiplier; the chance of winning is 95% divided by the multiplier, shown before you confirm. If you lose, the items you staked are gone. If you win, you are paid their amount times the multiplier, as the most valuable prize that fits inside it and the rest as balance. On average an upgrade returns 95% of what is staked; the other 5% is ours. Your limits, breaks and exclusions apply to upgrades as to any bet.

Prizes are named after real products so that their value means something. NEEDRAGGS is not affiliated with, sponsored by or endorsed by the maker of any product named, and the names and marks belong to their owners. Pictures of prizes are illustrations, not photographs of the product, and carry no maker's mark. Values are our estimate of what the product sells for and are fixed in the case; they do not follow the market.

The most any single bet can pay is $250,000. The one exception is a case that says it holds a prize worth more, up to $10,000,000 (a house, an aircraft). We take a bet on such a case with a real coin only while our own funds, separate from everything owed to players, would pay its top prize in full in that coin. When they would not, the case says so, takes nothing, and can still be opened with play credits. A prize of that size is paid like any other: to your balance, in the coin you used, and withdrawals are reviewed by a person as always.

In a battle every seat opens the same cases under the same odds. A seat the creator fills with a house bot is labelled as one; a bot pulls under the same seed as a player, and what a bot wins stays with the house.

Any player may make a code and share its link. A player who joins by a code earns more rakeback for their first 30 days. The player whose code it is earns a share of the house's edge on the cash their players stake: the stake × the game's edge × their rate, from 1% of the edge to 10% as what they have earned grows. That share is paid by us. It is not a share of what anyone loses or deposits, and nothing is taken from the player who joined.

Commission can be claimed once three of an affiliate's players have played with real coins. Stakes paid with bonus funds or with play credits earn none. A referral is made once and does not change.

An affiliate may not refer themselves or accounts they control, promise winnings, misdescribe the games or their odds, send unsolicited messages, or address people under 18 or people who have excluded themselves from gambling. We may close a code, withhold commission earned by breaking these rules, or end the programme; commission earned fairly before that stays payable.

If something on the site does not work, tell us on the bug report page. We read every report and answer it.

We may thank the first report of a real bug with a reward. The amounts on that page are a guide to what is usual by how serious a bug is; each reward is decided by us, and a report that repeats an earlier one, cannot be reproduced or is not a bug earns none.

If you find a way to take money that is not yours, to read another player's data or to change a result: report it and stop there. Do not use it, do not try it on other people's accounts, and do not publish it before it is fixed. A report made that way is welcome and will not be held against you. Using a bug for gain is a breach of these terms.

We may suspend an account while investigating fraud, collusion, use of software that gives an unfair advantage, multiple accounts, or use from a restricted territory. We will tell you what we are reviewing unless the law prevents it. Balances legitimately yours remain yours.

If NEEDRAGGS closes, we will give at least 90 days’ notice, stop accepting deposits and bets at the start of that period, and keep withdrawals open for all of it.