Bonus terms
Every offer is stated in one sentence with its wagering multiple and expiry. These are the rules behind that sentence.
Two balances, never one number
Bonus funds are held in a separate bonus balance and are always shown separately from your cash. A stake is taken from cash first; the bonus is used only for what cash does not cover. When a bet was staked partly from the bonus, the same share of its payout goes back to the bonus balance and the rest is cash.
You can have one bonus in play at a time. A deposit bonus is credited in the coin of the deposit that qualifies for it.
Wagering
The wagering requirement is a multiple of the bonus amount only, never of your deposit. Every settled real-money bet in the bonus’s coin counts, whether it was staked from cash or bonus. Your progress is on the Rewards page.
Games count at different rates because their house edges differ:
- Slots, including slots from outside studios — 100%
- Crash, Keno, Wheel, Tower, Chicken Road — 50%
- Dice, Limbo, Plinko, Mines, Coinflip, Hi-Lo, Roulette, Dragon Tiger, and other games from outside studios — 20%
- Baccarat — 10%
- Blackjack, Video Poker — 5%
- PvP Coinflip and play credits — 0%
When the wagering is met
The bonus balance becomes cash at once, up to the conversion limit stated on the offer (a multiple of the bonus amount). Anything in the bonus balance above that limit is removed. If a round staked with bonus funds is still open, this happens when the round ends.
Maximum bet
While a bonus is active, a stake above its maximum is refused when you place it, with the reason. This applies to every real-money stake in the bonus’s coin, including a double or a split. We never accept such a bet and void the winnings afterwards.
How a bonus ends without converting
It expires on the date shown if the wagering is not met. It is over if the bonus balance is played down to zero. Staff may cancel a bonus for a breach of these terms, and the reason is recorded. In each case only the bonus balance is removed: your cash is never taken.
An offer you have claimed but not yet deposited for lapses after seven days and can be claimed again.
Leaving a bonus
You can forfeit a bonus at any time, except in the middle of a round that is staked with it. Your cash is always yours to withdraw; requesting a withdrawal while a bonus is active forfeits the bonus, and only after you confirm. Funds held for a pending withdrawal do not count toward any bonus calculation.
Rakeback, levels and tiers
Rakeback is stake × the game’s house edge × your tier’s rate, on the part of each stake that came from cash. It accrues with every settled bet, can be claimed to cash at any time with no wagering, and never expires; what is unclaimed is paid on Mondays.
Experience and your VIP tier are earned on cash stakes only. Bonus-funded stakes, play credits and PvP Coinflip earn none of the three.